Ludgate Lofts

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Emergencies

Communal Areas

For all URGENT communal maintenance issues occurring outside of hours )after 5.30pm Monday—Friday, weekends and Bank Holidays) please call our emergency service.

0121 233 2330

Fire

The emergency services must be immediately contacted direct in the event of any fire or smoke being detected:

999

If fire breaks out in your property

  • Inform others present.
  • If possible close doors and windows to contain the fire.
  • Do not attempt to put out the fire.
  • All occupants of the property where the fire started should make their way out of the building in an orderly fashion, via the nearest emergency escape route.
  • Where disabled or elderly persons are in the property, they may need help to escape.
  • Do not use any lift.
  • Do not use a balcony, unless is it a designated escape route from the building.
  • Call the fire service: dial 999 and ask for the Fire Service.
  • Give the operator the telephone number you are calling from and state clearly that a fire exists at 17 Ludgate Hill, Birmingham, B3 1DW.
  • Do not replace the receiver until the address has been repeated by the fire service.
  • Once safely out of the building, do not re-enter.

If fire breaks out in the communal areas

  • Do not attempt to put out the fire.
  • Call the fire service: dial 999 and ask for the fire service.
  • Give the operator the telephone number you are calling from and state clearly that a fire exists at 17 Ludgate Hill, Birmingham, B3 1DW.
  • Do not replace the receiver until the address has been repeated by the fire service.
  • Stay in your apartment, unless it is affected by smoke or heat, or until the fire services have instructed you to evacuate.
  • If possible, close all doors and windows to limit the spread of fire.
  • If the fire services have instructed you to evacuate, leave the building via the nearest emergency escape route.
  • Do not use a balcony, unless it is a designated escape route from the building.
  • Once safely out, do not re-enter the building.

If you are cut off by fire

  • Try to remain calm.
  • Close the door nearest to the fire and use towel, sheets or other suitable material to block any gaps around the door. This will help stop smoke from entering the room. If possible, go to the window, open it and shout for help. If the room becomes smoke filled, go down to floor level, it will be easier to breathe as the smoke will rise upwards.
  • If you are in immediate danger from fire and are not higher than the first floor of a building, it may be possible to drop to the ground without injury, provided you get out of the window feet first and lower yourself to the full extent of your arms before dropping. Soft furnishings dropped first from the window will break your fall and limit the danger of injury.

Fire Alarm faults

If you notice any fault relating to the fire alarm, please report this to us immediately at 0121 233 2330

To report a fault out of hours, please contact our emergency service on 0121 233 2330.

Escape routes

Ludgate Lofts is a six-floor residential property which consists of 31 separate living units. The block offers two main communal entrances and stairwells, offering access to all tenants’ areas on all floors. These will be the main routes used in the event of a fire.

There is an underground parking facility which offers an escape exit to the rear.

Providing the integrity of the entrance door to each property is maintained and not compromised in any way, a fire within a property will be contained. The fire doors and concrete walls should resist the spread of fire into the common parts of the block for up to 30 minutes.

Fire detection & warning systems

The block is fitted with smoke and heat detection systems linked to a control panel on the ground floor. All floors are fitted with emergency lighting, this will activate in the event of a power failure allowing safe evacuation from the property in the event of a fire.

Manual call points (Break Glass)

The block is fitted with manual call points linked to a control panel on the ground floor.

Fire alarm testing

The fire alarms are tested to British Standards. Testing is carried out once a week by the cleaning contractor. Periodic testing and maintenance is carried out once every six months.

Individual Dwellings

Each owner is responsible for their own individual dwelling, if you let your property then contact your immediate landlord.

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