General Maintenance
Contacts
All contractors and maintenance of the shared areas is arranged and instructed by the Management Company. If you have any queries or concerns please contact us during normal office hours Mon – Fri 09:00 – 17:30.
0121 233 2330
Refuse
The local authority provide refuse bins to the bin stores around the development. All rubbish including any recycle items should be placed in these bins. Rubbish is collected every week.
Cleaning
All internal stairs and corridors are cleaned every two weeks, with a new contractor beginning from February 2018 under KWB’s management after a tendering process.
Window Cleaning
All external surfaces of windows to the flats and communal areas are cleaned every three months. This is through a new contractor beginning from February 2018 under KWB’s management after a tendering process.
Fire & Electrical
Electricians can be instructed to deal with any lighting issues within the communal area of the development.
Access
Each resident has a key for the communal doors, and there is an intercom for visitors to call the occupier of each flat. The Management Company maintain the communal system leading to each dwelling.
Landscaping
The external hard-standing and garden areas are maintained on fortnightly basis in the summer months and monthly in the winter ones. This is through a new contractor from February 2018 under KWB’s management following a period of re-tendering, and will be reviewed in the summer of 2018 to look at additional regular and one-off clearance works.